Privacy Policy
Vivid Shutter Photography & Videography
Last updated: August 2026
Vivid Shutter Photography & Videography respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what personal information may be collected when you visit this website, contact Vivid Shutter, enquire about photography or videography services, or become a client, and how that information is used and protected.
1. Who we are
Vivid Shutter Photography & Videography is a UK-based photography and videography business providing corporate, commercial, industrial, event, property, product, aerial and related visual content services.
For the purposes of UK data protection legislation, Vivid Shutter Photography & Videography is responsible for the personal information it collects and processes where it determines the purposes and means of that processing.
Business: Vivid Shutter Photography & Videography
Website: www.vividshutter.com
Email: richard@vividshutter.com
You can also contact Vivid Shutter through the Contact Form available on this website.
2. Information we may collect
Depending on how you interact with Vivid Shutter, we may collect information including:
Your name.
Your company or organisation.
Your job title or role.
Your email address.
Your telephone number.
Your postal or business address where necessary.
Details supplied through website enquiry forms.
Information contained in emails, telephone conversations or other correspondence.
Information about photography or videography projects that you enquire about or commission.
Quotations, contracts, invoices and payment-related records.
Photographs and video containing identifiable individuals where these form part of a commissioned project.
Website usage and technical information, as described in our Cookie Policy.
We aim to collect only the information reasonably necessary for the relevant purpose.
3. How we collect your information
Information may be collected when you:
Complete a contact or enquiry form on this website.
Contact Vivid Shutter by email, telephone, social media or another communication method.
Request a quotation.
Commission photography or videography services.
Enter into a contract with Vivid Shutter.
Attend an event or photography session at which Vivid Shutter is working.
Visit or interact with this website.
Some information may also be supplied by a business, organisation, event organiser or other client that has commissioned Vivid Shutter.
4. How your information is used
Personal information may be used to:
Respond to enquiries.
Prepare quotations and proposals.
Discuss, plan and manage photography or videography assignments.
Provide contracted photography, videography and related services.
Communicate with clients before, during and after assignments.
Deliver photographs, video or other digital content.
Administer contracts, licences and permissions.
Issue invoices and maintain financial and accounting records.
Maintain appropriate business records.
Deal with questions, complaints or disputes.
Protect the legitimate interests and security of Vivid Shutter and its clients.
Understand how visitors use this website and improve its content and performance, where permitted by your cookie preferences.
Comply with legal and regulatory obligations.
Personal information will not be sold to third parties.
5. Our lawful bases for processing personal information
Under UK data protection law, Vivid Shutter must have an appropriate lawful basis for processing personal information.
Depending on the circumstances, these may include:
Contract
Where information is necessary to provide a quotation, take steps at your request before entering into a contract, or provide services under an existing contract.
Legitimate interests
Information may be processed where this is reasonably necessary for the legitimate operation of the business and those interests are not overridden by your rights and interests.
Examples may include responding to business enquiries, maintaining appropriate business records, protecting Vivid Shutter's legal rights, maintaining relationships with existing clients and improving our services.
Legal obligation
Certain information may need to be retained or processed to comply with legal, tax, accounting or regulatory requirements.
Consent
Where processing relies upon your consent, for example certain website analytics or optional marketing communications, you may withdraw that consent at any time.
Withdrawing consent does not affect processing that took place lawfully before consent was withdrawn.
6. Photography and video containing identifiable people
As a photography and videography business, some of the material created by Vivid Shutter may contain identifiable individuals.
The legal basis and responsibilities relating to those images will depend on the circumstances in which the photography or video was commissioned and how the material is subsequently used.
Where Vivid Shutter is commissioned by a business, organisation or event organiser, that organisation may determine why photographs or video are being created and how they will subsequently be used. That organisation may therefore have its own privacy information or policies relating to the use of the images.
Where appropriate, Vivid Shutter may also obtain individual permissions, model releases or other consent relating to particular uses of photographs or video.
Vivid Shutter will take reasonable care when storing and handling photographic and video material containing identifiable individuals.
7. Contact and enquiry forms
If you submit information using a contact form on this website, the information you provide will be used for the purpose of responding to your enquiry and, where appropriate, providing information or a quotation for the services you have requested.
Submitting an enquiry does not automatically subscribe you to marketing communications.
8. Website analytics and visitor information
This website is hosted using Squarespace.
Squarespace may process technical and visitor information required to operate, secure and deliver the website.
Subject to your cookie preferences, analytics information may also be collected to help us understand how visitors use the website. This may include information such as:
Browser, network and device information.
IP address or approximate location derived from it.
Pages visited.
Referring websites.
Links or buttons selected.
The time and date of visits.
General interaction with the website.
Where analytics or other non-essential cookies require consent, they are controlled through the website's Cookie Preferences system.
Further information is available in our Cookie Policy.
9. Cookies
This website uses cookies and similar technologies.
Some cookies are necessary for the website to operate correctly. Other cookies, including certain analytics or performance cookies, may only be used when you have provided the appropriate permission.
When you first visit the website, you can choose your cookie preferences through the cookie banner.
You can subsequently review or change those choices using the Cookie Preferences option available in the footer of the website.
Please see our separate Cookie Policy for further information.
10. Sharing personal information
Personal information will only be shared where reasonably necessary.
This may include service providers that assist Vivid Shutter in operating the business, such as:
Website hosting and website service providers.
Cloud storage and file delivery providers.
Email and communication providers.
Accounting or bookkeeping services.
Professional advisers.
IT and software providers.
Payment providers where applicable.
Information may also be disclosed where required by law, regulation, court order or other lawful authority.
Where third parties process personal information on our behalf, reasonable steps will be taken to use reputable providers and appropriate safeguards.
11. Squarespace
This website is hosted by Squarespace.
Squarespace provides the website platform, hosting, security and certain analytics functionality used by this website. Squarespace may therefore process certain information about visitors to the website in order to provide these services.
For more information about how Squarespace handles data, please refer to Squarespace's own privacy information.
12. Links to other websites and social media
This website may contain links to external websites and services, including social media platforms such as LinkedIn and Instagram.
Following one of these links takes you to a website or service operated by another organisation.
Vivid Shutter is not responsible for the privacy practices of external websites. You should review the privacy information provided by the relevant organisation when visiting those services.
13. International transfers
Some service providers used by Vivid Shutter may process or store information outside the United Kingdom.
Where personal information is transferred internationally, appropriate safeguards will be used where required by UK data protection legislation.
14. How long information is kept
Personal information will not normally be retained for longer than is reasonably necessary for the purpose for which it was collected.
Retention periods vary depending upon the type of information and why it is held.
For example:
Unsuccessful or general enquiries will normally only be retained for a reasonable period after the last communication where there is a legitimate business reason to do so.
Client and project information may be retained for the duration of the business relationship and for an appropriate period afterwards in case further work, questions or disputes arise.
Contracts, invoices and accounting information will be retained for the period required by applicable tax, accounting and legal requirements.
Photographic and video project files may be retained for archive, backup, contractual, licensing or legitimate business purposes where appropriate.
Information that is no longer required will be deleted, securely destroyed or anonymised where reasonably practicable.
15. Security
Reasonable technical and organisational measures are used to protect personal information from unauthorised access, alteration, loss, disclosure or misuse.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
16. Your data protection rights
Depending on the circumstances, UK data protection law may give you rights including the right to:
Request access to personal information held about you.
Ask for inaccurate or incomplete information to be corrected.
Ask for personal information to be deleted in certain circumstances.
Ask for processing to be restricted in certain circumstances.
Object to certain processing.
Request transfer of certain personal information.
Withdraw consent where processing is based upon consent.
These rights are not absolute and may depend upon the circumstances and the lawful basis on which information is being processed.
To exercise any of these rights, please contact Vivid Shutter using the contact details above.
17. Complaints
If you have concerns about how Vivid Shutter uses your personal information, please contact us in the first instance so that we have an opportunity to resolve the matter.
You also have the right to raise a concern with the Information Commissioner's Office, the UK's independent regulator for data protection.
Further information is available at www.ico.org.uk.
18. Changes to this Privacy Policy
This Privacy Policy may be updated periodically to reflect changes to the website, services, technology or applicable legislation.
The latest version will always be published on this website and the date at the top of this page will show when it was last updated.